This policy describes the types of information we may collect from you or that you may provide when you visit the website ligandceptor.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience – your information helps us to better respond to your individual needs
- To improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from you
- To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
Our website incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We have chosen them specifically because we believe that their security procedures are more than adequate.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use technologies, such as cookies, to customize content and advertising, to provide social media features and to analyze traffic to the site.
We also use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting us via email at info@ligandceptor.com.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We also share information about your use of our site with our trusted social media, advertising and analytics partners (Facebook, Google, Twitter, Programmatic, Instagram and Shopify). We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website below.
California Privacy Notice to California Residents
The California Consumer Privacy Act (the “CCPA”) requires us to disclose certain information related to our privacy practices. This California Privacy Notice supplements the L&C Privacy Policy (the “Privacy Policy”) to meet our disclosure requirements under California law. To understand our privacy practices and your rights, please refer to the Privacy Policy in addition to this California Privacy Notice. Our Privacy Policy is located here: [ ].
“This California Privacy Notice is effective as of January 1, 2020 and applies only to residents of California. “Personal Information” is defined in the Privacy Policy. However, the definition of “Personal Information” under the CCPA differs from this definition. As used in this California Privacy Notice, “Personal Information” refers to “information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.”
Categories of Personal Information We Have Collected
We have collected the following categories of Personal Information in the preceding 12 months:
| Identifiers | Real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address or other similar identifiers. User comments, feedback and reviews. Social media account information such as name and email address. Participation in contests, sweepstakes or other promotions. |
| Personal information listed in § 1798.80 of the California Customer Records statute | Name, signature, address, telephone number, credit and debit card numbers, physical characteristics, ordering, billing and transactions information. For customer support, phone number, call audio, information about the device and browser used and the connection, and chat transcript. Employment and employment history. |
| Protected characteristics | Age and gender. |
| Commercial Information | Records and history of products or services purchased or considered. |
| Biometric Information | Photographs and images. |
| Internet or other electronic network activity information | Information from or about the computers, phones, or other devices used to access our website. Includes online environment (operating system, browser, hardware version, device settings, or device identifiers); device location, including specific geographic locations, such as through Bluetooth, WiFi signals, or GPS; connection information (name of mobile operator, internet service provider, IP address); and browsing activity, such as the pages visited, the date and time of the visit, the amount of time spend on each page, or the links clicked on. |
| Geolocation data | Approximate physical location (derived from an Internet Protocol address) |
| Audio, electronic, visual, thermal, olfactory, or similar information. | Recording of phone calls for customer service |
| Professional or employment-related information | Name, work history, and other information relevant to your employment application. |
| Inferences | Inferences drawn from any of the above categories of information. |
For more information about the Personal Information we have collected, please see the section in the Privacy Policy entitled What Kinds of Information Do We Collect?
How We Use Your Personal Information
We have used your Personal Information for the purposes described in our Privacy Policy. For more information about how we have used your Personal Information, please see the section in the Privacy Policy entitled How Do We Use This Information?
What Personal Information We Share
Our Privacy Policy describes the categories of third parties with whom we share Personal Information. For more information about the personal information we share, please see the section in the Privacy Policy entitled How Is This Information Shared?
Personal Information Sold
We have not sold Personal Information relating to California residents in the last 12 months.
Your Rights Under The CCPA
Under the CCPA, you have the following rights. Please note that these rights are not absolute and in certain cases are subject to conditions or limitations as defined in the CCPA:
Right to Access Personal Information: You have the right to request, at no charge, that we disclose to you the categories and specific pieces of Personal Information that we have collected in the prior 12 months.
Right to Know: You have the right to request that we disclose certain information about how we have handled your Personal Information in the prior 12 months including the:
(i) categories of Personal Information collected about you;
(ii) categories of sources from which we collected your Personal Information;
(iii) the purposes for collecting your Personal Information;
(iv) the categories of third parties with whom we shared Personal Information; and
(v) the specific pieces of Personal Information that we collected about you.
Right of Access and Portability: You have the right to obtain a list of categories and a copy of your Personal Information in a portable and readily usable format.
Right of Deletion: You have the right to request the deletion of your Personal Information we have collected from you. This right may be subject to certain conditions and limitations under applicable law.
Right to be Free from Discrimination: We will not discriminate against you for exercising your rights under the CCPA.
Submitting a Request to Exercise Your Rights
If you wish to exercise any of your privacy rights as set forth above, please contact us by email at info@ligandceptor.com. You may be required to provide additional information to verify your identity and request before further action is taken.
If you have any questions or concerns regarding this Privacy Notice, you may contact us at the following email address:
L&C
info@ligandceptor.com
Once we receive your request, we will review it, determine whether we can verify your identity, and process the request accordingly. If we need additional information, we will let you know. We will respond to your request within 45 days of receipt or notify you if we need additional time.”
Your Consent
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. After you opt-in you may withdraw your consent for us to contact you for the continued collection, use or disclosure of your information at any time by contacting us at info@ligandceptor.com
